I have a new IRA story from one of my clients today. It's unbelievable!

We registed a new .com.au for our client in Aug 2000

IRA send out a renewal notice in SEP 2001 and the client paid it - $251 for
two years - this was part of their "get a free .biz domain name).

IRA send out another invoice to our client today - $251 and a request for
the Registry Key (which I have thank God and the client doesn't). So I check
the expiry date at INWW and its 24th Aug 2002.  That's right, this year. IRA
never renewed the registration.

Called IRA and they say sorry about the second Invoice - "we must have
doubled up" and they go on to say they need the Registry Key before the
renewal can take place.  I say, "Not on your life are you going to get the
Registry Key", and they say they "cannot renew the domain without it".

I ask what happens about the $251 already paid - we'll accept a refund and
they so, "Not likely - that was part of the terms and conditions.  Just
provide us with the Registry Key so we can renew the domain".

So I say I will get the client to contact the ACCC and they so, "That's
fine".

BTW, a check to see if the client received their .biz (WHOIS at IRA site)
revealed it is 'available to register'.


Chas Cleland

----- Original Message -----
From: "Ron Stark" <ronstark&#167;businesspark.com.au>
To: <dns&#167;lists.auda.org.au>
Sent: Wednesday, May 22, 2002 1:11 PM
Subject: RE: [DNS] Interesting IRA


> One of my clients received a renewal notice today from IRA, now in my
> possession.
>
> They proudly proclaim to be "a fully licensed channel partner of Melbourne
> IT", and offer to "renew your domain name through us until February 2005"
>
> As far as I know, such renewal can't even be done this far ahead of the
> expiry date.  Doesn't this then constitute misrepresentation?  As does the
> claim of being a "channel partner" as there is no such thing as far as I
can
> recall.
>
> Comments please from MIT / auDA / legal boys.
>
> Ron Stark
>
>
> -----Original Message-----
> From: C.L Ginge [mailto:cyrille.lefevre&#167;scifi-art.com]
> Sent: Wednesday, 22 May 2002 12:46 PM
> To: dns&#167;lists.auda.org.au
> Subject: RE: [DNS] Intresting IRA
>
>
> Hello David,
>
> Do you think that one day a company would go to the point of sending a
> renewal notice like 24 hours after the domain name was registered ?
> Or what about picking names at random in the yellow pages and sending
> renewal notices for domain names that haven't been registered yet ?
>
> One a more serious note, fortunately resellers educate their clients and
> provide them the necessary information ( ACCC contact details... ) to take
> action immediately.
> The best part i think is that they never learn, you would think that
seeing
> companies going to the federal court would scare a few apprentices from
the
> scam side of the force, it doesn't look like that.. sometimes it looks
like
> they're asking for it..
>
>
> Best Regards
> Ginge
>
> -----Original Message-----
> From: Support [mailto:support&#167;saintspc.com.au]
> Sent: Wednesday, May 22, 2002 12:11 PM
> To: dns&#167;lists.auda.org.au
> Subject: [DNS] Intresting IRA
>
>
> Well now I am impressed. I have just this morning received a posted
renewal
> notice for my Own domain name saintspc.com.au
>
> They are certainly getting ahead of the world and it would be very risky
to
> pay them.
>
> I mean my domain name does not expire till Feb 2003 thats a full 9 months
> ahead of the actual renewal date.
>
> I mean whos to know that in 9 months they are anyone will still be around
> and have payed the fee for this to happened!
>
> I mean no wonder there is Confusion in the market place People just don't
> know with all this stuff going around! We can only hope that auDA can stop
> all this when they finally get full control of the .au and the policies
that
> all these companies must follow.
>
> My $0.02 worth
>
> David Uzzell
> Saints PC Pty Ltd
>
> PS I mean I have posted here in the past and you would think to get no
> reaction they would have removed all of those that post here from their
list
> of people to send this stuff to!
>
>
>
> --------------------------------------------------------------------------
-
> List policy, unsubscribing and archives =>
http://www.auda.org.au/list/dns/
> Please do not retransmit articles on this list without permission of the
> author, further information at the above URL.  (319 subscribers.)
>
>
>
>
> --------------------------------------------------------------------------
-
> List policy, unsubscribing and archives =>
http://www.auda.org.au/list/dns/
> Please do not retransmit articles on this list without permission of the
> author, further information at the above URL.  (319 subscribers.)
>
> --------------------------------------------------------------------------
-
> List policy, unsubscribing and archives =>
http://www.auda.org.au/list/dns/
> Please do not retransmit articles on this list without permission of the
> author, further information at the above URL.  (319 subscribers.)
>
>