Virtual Visions wrote: > Hi again, > > Just wanted to follow up and say that we only just now received a > response from using .... Recover Password via > http://admin.auda.org.au/passwordMail/PasswordMail. > > I requested it yesterday late afternoon, and it has taken many hours > for the email to come through. On top of that, the email sent is from > RegistryWeb/SpecialistWeb stating the Invoice Number for the account > with them ... NOT the Domain Password. > > So, guess we need to contact PlanetDomain direct. And contact www.auda.org.au directly and report this abuse of Policy! With all the information you have a good deal of information for a breach! We all need to stamp this out in the .au namespace. David > > Regards, Sandra > > Begin forwarded message: > >> From: Virtual Visions <webdesign§virtualvisions.com.au> >> Date: Fri Jan 23, 2004 6:03:16 PM Australia/South >> To: dns§lists.auda.org.au >> Subject: Re: [DNS] Resellers transferring domains without notice >> >> Hi Marty, >> >> Wonderful .... thank you for the tip. I just sent it and let's hope >> for the best. >> >> You see, RegistryWeb have always used what they call a security >> handle instead of the actual contact email address i.e. >> domainname.com.au§owner-handle.com >> >> My experience in the past is that this security handle is the way >> RegistryWeb somehow filter out "transfer notices". I am not exactly >> sure how they do it and I am not exaggerating. Supposedly, if you >> send an email to this address it should be redirected to the actual >> contact email address. I have tested this and sometimes it actually >> makes it to the contact email address in about 4 to 24 hours, but >> most often it does not ... especially if it is from another Registrar >> initiating a transfer. This has been most frustrating. >> >> Nevertheless, this is the first time I've had to deal with it re a >> .com.au ... In the past RegistryWeb only used these handles on their >> .com accounts. It was around June I noticed that my .com.au client's >> were no longer displaying MelbourneIT on their whois registry >> records, but instead displayed a change of Registrar ... Namescout, >> AND this new handle as well. >> >> I did query the transfer with Namescout last week when I noticed the >> status was "pendingTransfer" and they said they didn't have any >> Reseller programs and were not sure who was doing what. They also >> noted thatt the domain had been transferred to them Dec 2002 and >> suggested I should check into it. >> >> Anyway, I just noticed while on the phone this past hour that another >> response from Bruce just came in ... so I'll send this off and read > it. >> >> Thanks again, Sandra >> >> >> On Friday, January 23, 2004, at 03:48 PM, Marty Drill - Domain Candy >> wrote: >> >>> If the registrant email contact is correct and you (your client) >>> have access >>> to it, then you (they) can recover the domain password >>> >>> Go to http://admin.auda.org.au/passwordMail/PasswordMail >>> >>> Enter the domain and check which is the registered contact address. >>> If it is >>> the client, then recover the password and discuss with the client their >>> options for registrars. However, remembering that RegistryWeb have some >>> rights in this process. Be sure you are not breaching the code of >>> practice >>> by contacting 'their client'. This all depends on who has the >>> relationship. >>> >>> I cannot comment on RegistryWeb's approach, simply giving you an >>> option re >>> recovery of password. This is the alternative to simply contacting >>> RegistryWeb and saying hey "what gives, you are transferring domain >>> names >>> without client knowledge" add some swear words in and take it from >>> there. >>> >>> Cheers >>> >>> Marty >>> >>> >>> -----Original Message----- >>> From: Virtual Visions [mailto:webdesign§virtualvisions.com.au] >>> Sent: Friday, 23 January 2004 3:50 PM >>> To: dns§lists.auda.org.au >>> Subject: [DNS] Resellers transferring domains without notice >>> >>> >>> Hello, >>> >>> A few months ago I noticed that, without his knowledge or approval, a >>> client's .com.au domain name had been transferred from one Registrar to >>> another. Because I or my client hadn't initiated it, we assumed this >>> was done by the Reseller (RegistryWeb). >>> >>> Then last week when we were about to renew/transfer the domain name, >>> but we couldn't because the domain name was in a "pendingTransfer" >>> state. Obviously, the Reseller (RegistryWeb) was moving it again. Then >>> early yesterday that transfer finally went through now showing >>> PlanetDomain as the new Registrar. >>> >>> We have requested the "new" Domain Password (authorisation key as they >>> call it) from PlanetDomain ... but have not yet heard from them. >>> >>> This situation prompted me to check on other client's domain names that >>> we had put through RegistryWeb in the past ... and they too had >>> different Registrars listed from the original which was Melbourne IT. >>> >>> Now, I'm concerned ... that we are going to be messed around by >>> RegistryWeb so that in the end, we have no choice but to renew with >>> them because we run out of time. >>> >>> This has frustrated me previously with several .com domains that we >>> initially registered with RegistryWeb, but have been not been able to >>> get control back, no matter what we do. >>> >>> Anyone care to comment or have any suggestions? I understand from my >>> investigations last year there are suppose to be new rules released >>> soon governing Registrars and .com transfers. >>> >>> Many thanks, Sandra >>> >>> >>> ---------------------------------------------------------------------- >>> ----- >>> List policy, unsubscribing and archives => http://dotau.org/ Please >>> do not >>> retransmit articles on this list without permission of the >>> author, further information at the above URL. >>> >>> >>> ---------------------------------------------------------------------- >>> ----- >>> List policy, unsubscribing and archives => http://dotau.org/ >>> Please do not retransmit articles on this list without permission of >>> the >>> author, further information at the above URL. >>> >>> >Received on Fri Oct 03 2003 - 00:00:00 UTC
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