I agree with the cleaning up!
I am lucky not be bront of any of these actions nor have our clients

We simply register the domain on behalf of the client and then charge them a
small fee to manage the domain name on their behalf.  They dont get any rude
renewal notices nor do we.  I can understand the frustration that people
must be going through, but then on the other hand, we have initiated a
practice where to date it has has been "nil" in the way of shonkey invoices.

But now I suppose I have opened the flood gates.

My only gripe with INWW or Melbourne IT or their name of the day..

Is that they are not really conversant with what Transgendered persons are
and that it has taken weeks some times to get changes done, due to their
lack of a transgender policy or similar.

I personally try and use a .com /.net rgistra overseas due to this problem

Try and address it with them and they slam the door in your face.

Rebecca Young

----- Original Message -----
From: <drew&#167;dronus.org>
To: <dns&#167;lists.auda.org.au>
Sent: Wednesday, May 15, 2002 1:52 PM
Subject: RE: [DNS] Discount Domains and the ACCC


> Hi All,
>
> As far as " proof that they have had contact with an authorised person
> from the registrant's organisation, and have the registrant's permission
> to renew the domain name or provide other services."
>
> We have a little thing called "An Application Form" If any customer wants
> a service from us, they fill one out, and sign it.
>
> But, yeah i agree, if you are going to add a domain to your reseller
> account, (at the moment) you need the registry key anyway, or as i have
> seen some shonky resellers do, send an "renewal notice" along with a
> "registry key recovery form", just incase the customer has forgotton the
> key (or in most cases the accounts department dont know any better and
> fill it out)
>
> I too have had call s from customers telling me that people have been
> calling them trying to get their domain renewals.. not the same company
> that is in this thread though ( i dont think that they have started
> spamming in my part of australia yet )
>
> Lets work together to clean up this industry :)
>
> Cheers,
>
> drew
>
> On Wed, 15 May 2002, Bruce Tonkin wrote:
>
> > Hello David,
> >
> > The following appears to relate to the use of the registry key (domain
name
> > password).
> >
> > Melbourne IT currently requires a reseller to provide the registry key
as
> > proof that they have had contact with an authorised person from the
> > registrant's organisation, and have the registrant's permission to renew
the
> > domain name or provide other services.  If a registrant complains that a
> > reseller has taken action, without authority, Melbourne IT would ask the
> > reseller to produce evidence that it had written authority from the
> > registrant.
> >
> > The domain name password is used to authenticate the registrant for any
> > change including change of contact details in AUNIC, change of
delegation
> > details in the Melbourne IT database, or change of agent (reseller) in
> > Melbourne IT database.
> >
> > Regards,
> > Bruce Tonkin
> >
> > > -----Original Message-----
> > > From: Support [mailto:support&#167;saintspc.com.au]
> > > Sent: Wednesday, May 15, 2002 12:12 PM
> > > To: dns&#167;lists.auda.org.au
> > > Subject: Re: [DNS] Discount Domains and the ACCC
> > >
> > >
> > > Gee even I think I would pay them the $132 for the renewal of
> > > my .com.au's
> > > Hmm it is cheaper than MelbourneIT. I would not however sing
> > > it so that they
> > > could gain access to my domain name.
> > >
> > > And I would have to Question.
> > >
> > > WHAT do they need to Update in AUNIC to be able to receive my
> > > money for my
> > > .com.au domain name and pay it to MelbourneIT so i don't lose my name?
> > >
> > > I thought that there was no place for them in the AUNIC
> > > record. MelbourneIT
> > > is not currently listed in my domains.
> > >
> > > Hmm Real strange or it may just be me!
> > >
> > > David Uzzell
> > >
> >
>
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> >
>
>
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