Hi All,

As far as " proof that they have had contact with an authorised person
from the registrant's organisation, and have the registrant's permission
to renew the domain name or provide other services."

We have a little thing called "An Application Form" If any customer wants
a service from us, they fill one out, and sign it.

But, yeah i agree, if you are going to add a domain to your reseller
account, (at the moment) you need the registry key anyway, or as i have
seen some shonky resellers do, send an "renewal notice" along with a
"registry key recovery form", just incase the customer has forgotton the
key (or in most cases the accounts department dont know any better and
fill it out)

I too have had call s from customers telling me that people have been
calling them trying to get their domain renewals.. not the same company
that is in this thread though ( i dont think that they have started
spamming in my part of australia yet )

Lets work together to clean up this industry :)

Cheers,

drew

On Wed, 15 May 2002, Bruce Tonkin wrote:

> Hello David,
>
> The following appears to relate to the use of the registry key (domain name
> password).
>
> Melbourne IT currently requires a reseller to provide the registry key as
> proof that they have had contact with an authorised person from the
> registrant's organisation, and have the registrant's permission to renew the
> domain name or provide other services.  If a registrant complains that a
> reseller has taken action, without authority, Melbourne IT would ask the
> reseller to produce evidence that it had written authority from the
> registrant.
>
> The domain name password is used to authenticate the registrant for any
> change including change of contact details in AUNIC, change of delegation
> details in the Melbourne IT database, or change of agent (reseller) in
> Melbourne IT database.
>
> Regards,
> Bruce Tonkin
>
> > -----Original Message-----
> > From: Support [mailto:support§saintspc.com.au]
> > Sent: Wednesday, May 15, 2002 12:12 PM
> > To: dns§lists.auda.org.au
> > Subject: Re: [DNS] Discount Domains and the ACCC
> >
> >
> > Gee even I think I would pay them the $132 for the renewal of
> > my .com.au's
> > Hmm it is cheaper than MelbourneIT. I would not however sing
> > it so that they
> > could gain access to my domain name.
> >
> > And I would have to Question.
> >
> > WHAT do they need to Update in AUNIC to be able to receive my
> > money for my
> > .com.au domain name and pay it to MelbourneIT so i don't lose my name?
> >
> > I thought that there was no place for them in the AUNIC
> > record. MelbourneIT
> > is not currently listed in my domains.
> >
> > Hmm Real strange or it may just be me!
> >
> > David Uzzell
> >
>
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