RE: [DNS] Letter sent to Chris from Domains Australia

RE: [DNS] Letter sent to Chris from Domains Australia

From: Thomas Shaw <thomas§mrtshaw.com>
Date: Fri, 4 Mar 2005 17:17:20 +1100
That's 3 strikes.

Go directly to jail.


-----Original Message-----
From: Giles Donovan [mailto:giles.donovan&#167;netregistry.com.au] 
Sent: Friday, 4 March 2005 3:47 PM
To: dns&#167;dotau.org
Subject: RE: [DNS] Letter sent to Chris from Domains Australia

Chesley

I was reading this letter and I almost (sure) believed it, until I realised,
like everyone else on this list, that you're just trying to cover your arse.
This is a behaviour I understand will become common practice once you're in
jail for selling drugs. 

Giles

-----Original Message-----
From: Chesley Rafferty [mailto:chesleyau&#167;yahoo.com.au]
Sent: Friday, 4 March 2005 2:05
To: dns&#167;dotau.org
Subject: Re: [DNS] Letter sent to Chris from Domains Australia

Chris


This letter is in response to a recent mailer sent by Domains Australia
headed "Domain Name Available" which offered a 5% discount for orders
received before 16 March 2005.

Yesterday I became aware of a Consumer Alert on your website at
www.auda.org.au which states that some of the letters sent out offered to
register a domain that was not available to be registered.

After checking with our mailing company, it quickly became clear that there
had been a number of letters sent out which were supposed to offer a domain
which was available and instead offered a .com domain (which in many cases
would not be available). This occurred as a data file was merged with the
incorrect wording file.

This error was in every respect a technical one, and was in no way done to
confuse the recipient of the letter.

As soon as I was aware of this problem, I placed a corrective notice at
www.domains-australia.com.au and placed a corrective message at 03 9923 6505
to inform all callers of the error in the mailer.

Also for orders received, we will contact each customer to inform them
directly of the error, to explain that the offer should have been for a
different domain and give them a complete refund.


Regards



Chesley Rafferty
Director


Find local movie times and trailers on Yahoo! Movies.
http://au.movies.yahoo.com

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Received on Fri Oct 03 2003 - 00:00:00 UTC

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