I thought this was an interesting part of the ZDNet news article:

" ... The mail-out yielded 9,000 registrations at AU$237, a figure
significantly higher than the average domain name registration fee of AU$85.
In total the mail-out resulted in AU$2.3 million in registrations with DNA.
... "

I'm not an accountant, however here's my best guess on Chesley Rafferty's
(Domain Names Australia) books:

 $2,133,000  : 9,000 net.au domains sold by DNA § $237 each
($  540,000) : 9,000 net.au domains cost § $60 each from Explorer*
($  300,000) : estimated legal fees for auDA + ACCC vs DNA court case
($  400,000) : estimated cost of 500,000 allegedly misleading advertisements
============
 $  893,000  : Chesley Rafferty's (Domain Names Australia) estimated profit

* Based on Explorer's reseller price (http://whatsinaname.com.au/).


Also of interest are the types of e-commerce complaints received by the
ACCC.  They are listed in the review discussion paper of the Australian
E-commerce Best Practice Model
(http://ecommerce.treasury.gov.au/bpmreview/content/_download/BPM_Review.pdf
).

"Table 1: Types of e-commerce complaints received by the ACCC
(30 June 02 - 30 June 03))

============================================================
Issues or conduct				Percentage of complaints
============================================================
Misleading advertising or prices	23
Domain name renewals			20 <-------------------|
Pyramid selling and other scams	7
Unsolicited goods or services		4
Warranty matters				4
Anti-competitive arrangements		2
Unconscionable conduct			1
------------------------------------------------------------
Source: Based on data supplied by the ACCC."

" ... Data from the ACCC also show that sixteen online traders accounted for
nearly half of all online-related complaints received by the Commission
during this period. These traders generated consumer complaints concerning:
domain name renewal; dissatisfaction with Internet broadband/ADSL services;
[etc] ... "


Chesley Rafferty, Brad Norrish, etc
http://whatsinaname.com.au/slammers/


Have a safe and Happy New Year all!


Josh
--
http://josh.id.au/

-----Original Message-----
From: Kim Davies
Sent: Tuesday, 30 December 2003 9:20 PM
To: dns&#167;lists.auda.org.au
Subject: [DNS] Ball gazing

Kind of an auDA annual recap here in this article, "Domain regulator 
labels DNA brawl as biggest consumer issue", from ZDNet: 

[snip-snip]

Source:
<http://zdnet.com.au/newstech/ebusiness/story/0,2000048590,20282256,00.htm>

kim