Chris, have you ever written a line of code in your life? I very much 
doubt it.

The registry had a bug, a very obscure bug, it took a little while to 
identify, and a little while longer to get it fixed. It was not 20 
hours, it was just over 3 business hours.

Specifically because it is a very important system, you cannot have 
people doing bug fixes on the fly, and certain procedures have to be 
followed.

The turnaround time is actually quite fast, you certainly would not get 
anywhere near that sort of response from VeriSign, Neulevel, Afilias 
etc, and I can guarantee you that their systems do still have similar bugs.

Bennett


magic2147§optushome.com.au wrote:

> A victory for the .au system. It now only takes about 20 hours, many phone calls etc 
> to delegate a domain  - at least when the folks who fill out the online registration form 
> have the temerity to use an ampersand in there somewhere. And in future, after a 
> planned outage, it won't be a problem for anyone else. It seems.
> 
> Now Adrian don't get me started on how test plans should always include testing for 
> reserved characters being inserted in unexpected places by those pesky users. I 
> know, I know - it would be a great system if we didn't have any users...
> 
> 
> C:-b
> 
> 
> 
> 
> 
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