Hello All,

> 
> sending renewal notices to registrants where the registrar is 
> not the registrar of record is a
> breach of the code of conduct. perhaps bruce can shed more light...
> 

Yes - that is correct.

The Melbourne IT process is to check the record at AusRegistry before
sending out a renewal notice.  The renewal notice should state the date on
which the record was checked.
e.g as of <date>, Melbourne IT is your registrar-of-record and your domain
name is due to expire on <expiry date>.  It is possible for a name to be
transferred away from Melbourne IT after the record was checked at the
registry.

As others have noted, you can check the current registrar of record via
http://whois.ausregistry.com.au

I will look into how this mistake was made.

Regards,
Bruce Tonkin