Kim Davies [kim§cynosure.com.au] wrote:
> Quoting Bottle Domains on Friday October 04, 2002:
> | 
> | In the early parts of Thursday morning we were having trouble with our  
> | automated batching of generic requests.  Some undefined timeout from  
> | our connection.  Despite multiple attempts to correct this before 11am,  
> | we were unable to do so.  As a result, to protect our generic  
> | applications, we were forced to take alternative action.  This meant  
> | that around 57 domains were registered to our parent company Australian  
> | Style Pty Ltd, on behalf of our eligible registrants.  Bottle Domains  
> | has been in discussion with auDA and Ausregistry with regards to  
> | modifying the registrant details to that of our eligible customer, and  
> | this will be processed as soon as possible.
> 
> The fundamental question is, did you have permission to bend/break the
> rules prior to doing this?
> 
> I don't believe rules are there just so you can break them when it is
> convenient.

bottle is not the only one to break the rules we had a similar problem
and registered some domains in our own contact ids. we had optimised our system
to register 400 odd domains queued in under 10 seconds on the test system.
encountered problems on the live system with contact ids at the last minute. unfortunatly by the time we decide
to "bend the rules" netregistry had got all theirs through in 26 seconds. as a result
75% of our queue was already taken. not happy jan. working with chris from ausregistry to find out why!??!
later in the day the exact same contact ids went through with no problems. hmmmm. netregistry tell me they had a similar problem
but they overcame it by what looks like seconds faster then we did. our team did the best it could
given the circumstances but on the day netregistry came out the winner. we have learnt next time will 
be a different story.

I dont believe there was either time to ask for "permission" to "bend/break" the rules nor where
the problems encountered "to be expected". the contact ids are easy to rectify once the domains are registered
so given the road block encoutered I dont think bottle had much of a choice as to what action to take.

the real question in my mind is why the test system accepted data the live system didnt before 11am.


Vic