Its up to the Registrar of Record and / or their Reseller to contact the
Registrant and advise them that the domain name requires renewal.  If
they're not competent enough to do that, then you could:

a) make their competency level (or lack thereof) public information, to the
best of your abilities - best to check to ensure your facts are right tho.
b) submit a complaint about the Registrar / Reseller - they may be in
violation of the Registrar Code of Practice, Section 5.5, which says "should
make reasonable
commercial efforts to advise the registrant of the need to renew at least 30
days prior to expiry".




Regards, Mark

Mark Hughes
Effective Business Applications Pty Ltd
+61 4 1374 3959
www.pplications.com.au
effectivebusiness§pplications.com.au