Re: [DNS] Sneaky Domain Renewal Notices

Re: [DNS] Sneaky Domain Renewal Notices

From: Rod Keys <rod§ddns.com.au>
Date: Fri, 19 Apr 2002 10:19:04 +1000
Business alert perhaps Ron?
----- Original Message -----
From: "Ron Stark" <ronstark&#167;businesspark.com.au>
To: <dns&#167;lists.auda.org.au>
Sent: Friday, April 19, 2002 10:15 AM
Subject: RE: [DNS] Sneaky Domain Renewal Notices


> ... the fact is that auDA provides recourse of *last* resort before going
to
> statutory authority.  Resellers and registrars therefore have an
obligation
> to look after their clients in such matters.
>
> Of course auDA needs to publish alerts, but such doesn't absolve resellers
> and registrars from their own responsibility.
>
> Which reminds me - was the previous consumer alert that auDA published
also
> sent to registrants?  If only the former, then I contend that it would
have
> failed to reach those most effected.  In my experience, published alerts
> tend to reach only those readers with an interest in IT - the majority of
> registrants are interested in business issues.
>
> Ron Stark
>
> -----Original Message-----
> From: Rod Keys [mailto:rod&#167;ddns.com.au]
> Sent: Friday, 19 April 2002 9:59 AM
> To: dns&#167;lists.auda.org.au
> Cc: Chris Disspain
> Subject: Re: [DNS] Sneaky Domain Renewal Notices
>
>
> The whole point is to have the admin contacts correct so that auda could
> publish warnings to registrants.
> This shouldn't be for registrars or resellers to use but for Auda to send
> out qualified mass alerts.
> ----- Original Message -----
> From: "Ron Stark" <ronstark&#167;businesspark.com.au>
> To: <dns&#167;lists.auda.org.au>
> Sent: Friday, April 19, 2002 9:50 AM
> Subject: RE: [DNS] Sneaky Domain Renewal Notices
>
>
> > This raises an important point - does the auDA site have a prominent
> > "Complaints" button thereon, to which we can publish links in any alerts
> we
> > want to send out?
> >
> > Ron Stark
> >
> > -----Original Message-----
> > From: AUSCITY [mailto:auscity&#167;auscity.com.au]
> > Sent: Friday, 19 April 2002 9:38 AM
> > To: dns&#167;lists.auda.org.au
> > Subject: [DNS] Sneaky Domain Renewal Notices
> >
> >
> > I received the following email from our own .com/.net/.org Registrar
based
> > in the US this morning.  Interesting reading .........
> >
> >
> > Warning! Be Careful with Sneaky Domain Renewal Notices
> >
> > A number of customers have reported to directNIC that their domains
> > disappeared from their directNIC account after they responded to renewal
> > notices by snail mail. It turns out that they actually transferred the
> > domain to another registrar who had sent them a renewal notice by mail
and
> > urged them to renew the domain immediately. Without knowing that these
> > notices were not from directNIC, these unsuspecting users transferred
> their
> > domains away from directNIC, paid a much higher price, lost their
virtual
> > domains, erased their email forwarding rules and POP3 accounts, and
> > consequently took their websites offline.
> >
> > To see several of these deceptive expiration notices, visit
> > http://notice.reference.directnic.com
> >
> > For the record, directNIC relies almost solely on email to contact
> > customers and does not solicit business through the U.S. mail. If you
> > receive notices in the mail regarding renewing your directNIC-registered
> > domain names, be sure to read them carefully and consult with directNIC
> > before you make any decisions.
> >
> > Several registrars are mining WHOIS data and sending deceptive and
> > predatory expiration notices to owners of domains that are not
registered
> > with them. They have one common purpose: To steal domains from their
> > competitors without lowering their price or improving their service and
> > products. A few that have participated in this practice include Domain
> > Registry of America, Network Solutions and Register.com, among others.
> >
> > We believe competition should be fair, legal, and ethical. directNIC has
> > attracted many customers by constantly improving its website and user
> > interface, adding new services, launching new products, listening and
> > responding to customer feedback, and protecting customers against
hackers
> > and unethical solicitors. In order to better protect your domains and
our
> > business, we invite you to join our efforts. If you have received the
> > mentioned paper-based renewal notices from other registrars, please
report
> > this activity to ICANN, the governing body of the domain registration
> > industry.
> >
> > The link to file a complaint is
> > http://www.internic.net/cgi/registrars/problem-report.cgi
> >
> > Sincerely,
> >
> > directNIC.com
> >
> > For Your Information:
> >
> > 1. Advisory Concerning Deceptive Notices from "XChange Dispute
Resolution"
> > ICANN has received reports of domain-name registrants receiving "Domain
> > Dispute Notification" mailings from an entity identifying itself as
> > "Xchange Dispute Resolution." The mailings falsely state that XChange is
> an
> > "ICANN authorized arbitrator" and that the registrant must mail in a
> > "security deposit fee" to defend "ownership of the domain name."
> >
> > The link to the article is
> > http://www.icann.org/announcements/advisory-08apr02.htm
> >
> > 2. Violation to the Federal Mail Guidelines:
> >
> > The official USPS regulations for mail "that reasonably could be
> considered
> > a bill, invoice, or statement of account due, but is in fact a
> solicitation
> > for an order":
> >
> >  http://pe.usps.gov/text/dmm/c031.htm
> >
> > The requirement is that the following phrase must appear in at least
> thirty
> > point capital letters on the face of the notice: "THIS IS NOT A BILL.
THIS
> > IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED
> > ABOVE UNLESS YOU ACCEPT THIS OFFER."
> >
> >  Here is a helpful example picture of what it should look like:
> >  http://pe.usps.gov/text/dmm/c031.htm#Rar16021
> >
> > The VeriSign messages clearly violate this requirement, and come under
the
> > mail fraud category.  You can complain to your local Postal Inspectors,
or
> > file your complaint online at:
> > http://www.usps.com/websites/depart/inspect/fraud/MailFraudComplaint.htm
> >
> > Regards,
> > Chas Cleland
> >
> > Any views expressed are those of the author and not necessarily
> > representative of Metropolis CBD Pty Ltd or its subsidiaries AUSCITY.COM
> and
> > BusinessProfiles - Auscity.
> >
> >
>
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Received on Fri Oct 03 2003 - 00:00:00 UTC

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