Business alert perhaps Ron? ----- Original Message ----- From: "Ron Stark" <ronstark§businesspark.com.au> To: <dns§lists.auda.org.au> Sent: Friday, April 19, 2002 10:15 AM Subject: RE: [DNS] Sneaky Domain Renewal Notices > ... the fact is that auDA provides recourse of *last* resort before going to > statutory authority. Resellers and registrars therefore have an obligation > to look after their clients in such matters. > > Of course auDA needs to publish alerts, but such doesn't absolve resellers > and registrars from their own responsibility. > > Which reminds me - was the previous consumer alert that auDA published also > sent to registrants? If only the former, then I contend that it would have > failed to reach those most effected. In my experience, published alerts > tend to reach only those readers with an interest in IT - the majority of > registrants are interested in business issues. > > Ron Stark > > -----Original Message----- > From: Rod Keys [mailto:rod§ddns.com.au] > Sent: Friday, 19 April 2002 9:59 AM > To: dns§lists.auda.org.au > Cc: Chris Disspain > Subject: Re: [DNS] Sneaky Domain Renewal Notices > > > The whole point is to have the admin contacts correct so that auda could > publish warnings to registrants. > This shouldn't be for registrars or resellers to use but for Auda to send > out qualified mass alerts. > ----- Original Message ----- > From: "Ron Stark" <ronstark§businesspark.com.au> > To: <dns§lists.auda.org.au> > Sent: Friday, April 19, 2002 9:50 AM > Subject: RE: [DNS] Sneaky Domain Renewal Notices > > > > This raises an important point - does the auDA site have a prominent > > "Complaints" button thereon, to which we can publish links in any alerts > we > > want to send out? > > > > Ron Stark > > > > -----Original Message----- > > From: AUSCITY [mailto:auscity§auscity.com.au] > > Sent: Friday, 19 April 2002 9:38 AM > > To: dns§lists.auda.org.au > > Subject: [DNS] Sneaky Domain Renewal Notices > > > > > > I received the following email from our own .com/.net/.org Registrar based > > in the US this morning. Interesting reading ......... > > > > > > Warning! Be Careful with Sneaky Domain Renewal Notices > > > > A number of customers have reported to directNIC that their domains > > disappeared from their directNIC account after they responded to renewal > > notices by snail mail. It turns out that they actually transferred the > > domain to another registrar who had sent them a renewal notice by mail and > > urged them to renew the domain immediately. Without knowing that these > > notices were not from directNIC, these unsuspecting users transferred > their > > domains away from directNIC, paid a much higher price, lost their virtual > > domains, erased their email forwarding rules and POP3 accounts, and > > consequently took their websites offline. > > > > To see several of these deceptive expiration notices, visit > > http://notice.reference.directnic.com > > > > For the record, directNIC relies almost solely on email to contact > > customers and does not solicit business through the U.S. mail. If you > > receive notices in the mail regarding renewing your directNIC-registered > > domain names, be sure to read them carefully and consult with directNIC > > before you make any decisions. > > > > Several registrars are mining WHOIS data and sending deceptive and > > predatory expiration notices to owners of domains that are not registered > > with them. They have one common purpose: To steal domains from their > > competitors without lowering their price or improving their service and > > products. A few that have participated in this practice include Domain > > Registry of America, Network Solutions and Register.com, among others. > > > > We believe competition should be fair, legal, and ethical. directNIC has > > attracted many customers by constantly improving its website and user > > interface, adding new services, launching new products, listening and > > responding to customer feedback, and protecting customers against hackers > > and unethical solicitors. In order to better protect your domains and our > > business, we invite you to join our efforts. If you have received the > > mentioned paper-based renewal notices from other registrars, please report > > this activity to ICANN, the governing body of the domain registration > > industry. > > > > The link to file a complaint is > > http://www.internic.net/cgi/registrars/problem-report.cgi > > > > Sincerely, > > > > directNIC.com > > > > For Your Information: > > > > 1. Advisory Concerning Deceptive Notices from "XChange Dispute Resolution" > > ICANN has received reports of domain-name registrants receiving "Domain > > Dispute Notification" mailings from an entity identifying itself as > > "Xchange Dispute Resolution." The mailings falsely state that XChange is > an > > "ICANN authorized arbitrator" and that the registrant must mail in a > > "security deposit fee" to defend "ownership of the domain name." > > > > The link to the article is > > http://www.icann.org/announcements/advisory-08apr02.htm > > > > 2. Violation to the Federal Mail Guidelines: > > > > The official USPS regulations for mail "that reasonably could be > considered > > a bill, invoice, or statement of account due, but is in fact a > solicitation > > for an order": > > > > http://pe.usps.gov/text/dmm/c031.htm > > > > The requirement is that the following phrase must appear in at least > thirty > > point capital letters on the face of the notice: "THIS IS NOT A BILL. THIS > > IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED > > ABOVE UNLESS YOU ACCEPT THIS OFFER." > > > > Here is a helpful example picture of what it should look like: > > http://pe.usps.gov/text/dmm/c031.htm#Rar16021 > > > > The VeriSign messages clearly violate this requirement, and come under the > > mail fraud category. You can complain to your local Postal Inspectors, or > > file your complaint online at: > > http://www.usps.com/websites/depart/inspect/fraud/MailFraudComplaint.htm > > > > Regards, > > Chas Cleland > > > > Any views expressed are those of the author and not necessarily > > representative of Metropolis CBD Pty Ltd or its subsidiaries AUSCITY.COM > and > > BusinessProfiles - Auscity. > > > > > > -------------------------------------------------------------------------- > - > > List policy, unsubscribing and archives => > http://www.auda.org.au/list/dns/ > > Please do not retransmit articles on this list without permission of the > > author, further information at the above URL. (308 subscribers.) > > > > > > > -------------------------------------------------------------------------- - > List policy, unsubscribing and archives => http://www.auda.org.au/list/dns/ > Please do not retransmit articles on this list without permission of the > author, further information at the above URL. (308 subscribers.) > > -------------------------------------------------------------------------- - > List policy, unsubscribing and archives => http://www.auda.org.au/list/dns/ > Please do not retransmit articles on this list without permission of the > author, further information at the above URL. (307 subscribers.) > >Received on Fri Oct 03 2003 - 00:00:00 UTC
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