Chris, To whom was this alert sent?  Does auDA send it to all registrants,
or do you expect resellers / registrars to sent it verbatim to their
clients.

Is this alert published in any media, or only on your website?

I need to know what to do with your information.

Thanks
Ron Stark

-----Original Message-----
From: Chris Disspain [mailto:ceo§auda.org.au]
Sent: Friday, 22 March 2002 3:44 PM
To: board§lists.auda.org.au
Cc: dns§auda.org.au
Subject: [DNS] Consumer Alert


au Domain Administration, the regulatory body that governs the .au
domain space issued the following Consumer Alert on Friday 22 March
2002.

 

 

CONSUMER ALERT

 

 

Be wary of requests for domain name Registry Keys and early renewal
notices

 

Registry Keys

A domain name "registry key" is the password or PIN number used to
control access to changes in the operation and management of your domain
name.  It is issued by the domain name registry at the time the domain
name is first registered.

 

The registry key can be used to:

- check the expiry date of your domain name

- change the Internet location reached by people using your web address
or email address 

- change the contact details associated with your domain name

- change the company authorised by you to make the changes above on your
behalf

 

auDA is aware that some companies are sending out unsolicited 'Renewal
Advice' notices implying that the registry key is now required to renew
your domain name. This is NOT correct.

 

The registry key is NOT required if you renew your domain name with the
company currently listed with the registry as providing your domain name
services.  

 

However, if you change that company then the registry key IS required so
that the new company can show the registry that you want them to renew
your domain name for you.

 

You are entitled to have your domain name renewed by any of the
companies that offer the service. However, you should be wary of
providing your domain name registry key in response to an offer to renew
your domain name unless you are sure that you want this new company to
renew your domain name for you.

 

There are many companies in Australia that offer domain name services at
a range of service levels and prices. So, before you provide your
registry key you should carefully review the cost and terms and
conditions of the offer and compare those with the cost and terms and
conditions offered by other suppliers.

 

Early Renewal Notices

Under the present system, your domain name cannot be renewed more than
(approximately) 60 days before it is due to expire. 

 

auDA is aware that some companies are sending out unsolicited renewal
notices up to 6 months before your domain name is due to be renewed. If
you renew through them, they will hold your money until such time as
they can renew the name through the registry. This may not be a problem
but you should be wary of paying money too early as there is no
guarantee that the company will:-

 

1.	Still be in business when the renewal actually falls due or,
2.	Have systems in place to ensure that your name does in fact get
renewed.

 

 

Please also read auDA's previous Consumer Alerts:-

 

http://www.auda.org.au/about/news/2001012301.html

 

http://www.auda.org.au/about/news/2001040201.html

 

You can contact auDA, , for further information, by emailing
info§auda.org.au. 

 

Chris Disspain 
CEO - auDA