Hello Mark,

>> 
> Could someone (i.e. Melbourne IT, or one of their channel 
> partners) clarify
> the following:
> 
> 1. If a Melbourne IT channel partner registers / renews a 
> domain name, but
> is not the Tech contact for the domain, does that channel partner have
> access to the domain name registry key?

Not currently.  Note we no longer use the term "channel partner", as
apparently there are legal ramification for using the term partner.  However
if a reseller registers the domain name on behalf of the client, they do not
need the registry key to renew the domain name, or update contact details
for the domain name.  The reseller has privileged access to the Melbourne IT
systems for the domain names that they are responsible for

> 2. Do Melbourne IT channel partners have access to domain 
> name registry keys
> for domains which they didn't register/renew?

No.  If a reseller wishes to obtain a registry key, they must obtain the key
from the registrant.  The registrant may obtain the key from Melbourne IT
using the various methods online.

If a registrant wants to cancel their current reseller and directly interact
with Melbourne IT, they must provide their registry key, in the same way as
if they are transferring between resellers.  The method for retrieving the
registry key is the same in either case.

Regards,
Bruce
> 
> 
> Regards, Mark
> 
> Mark Hughes
> Effective Business Applications Pty Ltd
> effectivebusiness§pplications.com.au
> www.pplications.com.au
> +61 4 1374 3959
> 
> > -----Original Message-----
> > From: Rod Keys [mailto:rod§ddns.com.au]
> > Sent: Thursday, 21 March 2002 09:52
> > To: dns§lists.auda.org.au
> > Subject: Re: [DNS] INTERNET NAME GROUP - UNSOLICITED RENEWAL NOTICE
> > REQUESTS REGISTR Y KEY
> >
> >
> > Michael wrote
> >
> > If you are receiving notice from your original reseller or Melb
> > IT directly
> > you would not have to provide the key as the domain name is 
> already with
> > them.
> >
> > MelbIT should be required to be provided with the registry 
> key from the
> > registrant (I thought that issue had been delt with) the 
> same as with any
> > other  transfer. What gives them an exemption we are 
> talking competition
> > here...
> > ----- Original Message -----
> > From: "Michael-Pappas" <auda&#167;michael-pappas.com>
> > To: "auda.org.au " <dns&#167;lists.auda.org.au>
> > Sent: Wednesday, March 20, 2002 9:13 PM
> > Subject: Re: [DNS] INTERNET NAME GROUP - UNSOLICITED RENEWAL
> > NOTICE REQUESTS
> > REGISTR Y KEY
> >
> >
> > > > Is this correct?
> > >
> > > Yes and no. In order to renew a domain name Melb IT have 
> made provisions
> > > for transfer of .com.au domain names between accredited
> > resellers. So say
> > > you originally registered your domain name through one reseller
> > and found
> > > another in the two year period and wanted to change. Then 
> you would
> > > required to provide that new reseller the registry key to move
> > the domain
> > > name to their management within the Melb IT system and 
> flag that domain
> > > name to their management.
> > >
> > >
> > > > Do I need to supply my registry key to affect renewal
> > > > of my domain name?
> > >
> > > If you are receiving notice from your original reseller or Melb IT
> > directly
> > > you would not have to provide the key as the domain name 
> is already with
> > > them.
> > >
> > >
> > >
> > > > I have not had any previous dealings with Internet
> > > > Name Group. I am a sole proprietor so it is impossible 
> that any member
> > > > of my staff could have requested a renewal from 
> Internet Name Group as
> > > > I do not have any staff. This seems like business 
> solicitation in it's
> > > > purest form.
> > > >
> > >
> > > Not really sure what you are saying.. Do you or don't you 
> have staff? If
> > > you do it's more than possible.. if you don't then highly
> > unlikely as you
> > > would know if you provided the Reg Key to them.
> > >
> > > > At uni we are taught that IS professionals should not misuse
> > the skills
> > > > they have learnt for underhandedly obtaining 
> information, and that
> > > > people's privacy should be respected. An example was 
> made of companies
> > > > that send renewal notices for domain names that look 
> like invoices,but
> > > > I didn't realise that one of the companies involved was 
> (or claims to
> > > > be) an Accredited .com.au Registrar.
> > > >
> > >
> > > Unfortunately what people are taught does not mean that 
> they do it.
> > > Porovisionaly accredited registrars a the moment does not
> > really mean that
> > > much... it the reseller that follow the  Interim code of practice.
> > >
> > >  http://www.auda.org.au/docs/Interim_COP.pdf
> > >
> > > I do remember that there is a list on the www.auda.org.au site
> > but for the
> > > life of me I can't find it.
> > >
> > > > Are there current stats on how many consumers are 
> affected by this
> > > > practice? Where did this company get my details from? 
> Are they really
> > > > an accredited registrar? Why would an accredited 
> registrar send me a
> > > > deceptive unsolicited renewal advice?
> > > >
> > >
> > > I really doubt it.
> > >
> > > Best Regards,
> > >
> > > Michael-Pappas.
> > > www.clickngo.com.au
> > >
> > >
> > > > All comments appreciated.
> > > >
> > > > Kind Regards,
> > > >
> > > > Max Sylvester
> > > > (University Student and part time IT support)
> > > >
> > >
> > >
> > 
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> > >
> > >
> > >
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