ING no longer send me their postal spam -
http://www.whatsinaname.com.au/renewals/

It took a bit of work though ...

http://www.icannwatch.org/article.php?sid=473


Josh 
* any views are my own

> -----Original Message-----
> From: Marco Botros [mailto:mehanna§tpg.com.au] 
> Sent: Friday, 1 March 2002 8:19 
> To: dns§lists.auda.org.au
> Subject: Re: [DNS] Code of Conduct

[snip-snip]
 
> 2. When these consumers and they do phone your customer 
> hotline and request their removal from your mailing list, you 
> do not, your staff requesting unless that consumer write you 
> a formal letter and send it to you for a removal  My statement 
> is that these consumers did not write or request to you 
> requesting to be on your mailing list in the first place, why 
> are you (ING) making it hard for them to be 
> removed???????!!!!!!!!!!. This one bad customer service example!.

[snip-snip]

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