<html><html> Larry<br> <br> I find it really hard to believe that <br> <br> a. you were not aware of this campaign<br> b. you did not encourage this campaign<br> <br> The fax campaign by Australia & New Zealand Domain Name Registry started nearly 3 weeks ago. Surely the increase in their sales, arising from what amounts to duping the public, would have alerted you to asking what "magic" method they were using to have generated such sales. <br> <br> Melbourne IT has had over 200 phone calls. The callers were angry, confused and outraged. The callers wanted some clarity and comfort. All have requested that we take legal action on their behalf. <br> <br> If you did not know about this campaign then in the interest of maintaining stability and confidence in the Australian Internet community I would like to see you do the following <br> <br> a.<x-tab> </x-tab>Ensure that NONE of your current or future resellers repeat this.<br> b.<x-tab> </x-tab>Ensure that your resellers are trained to provide the FACTS to the consumers. Such as <font face="Symbol"> <dl> <dd>�<x-tab> </x-tab></font>au.com is a Privately owned Domain name<font face="Symbol"> <dd>�<x-tab> </x-tab></font>it is NOT a recognized country level domain <font face="Symbol"> <dd>�<x-tab> </x-tab></font>it is not an accepted country code as is com.au <font face="Symbol"> <dd>�<x-tab> </x-tab></font>Net registry is not recognized by the existing Internet community as an official Registrar<font face="Symbol"> <dd>�<x-tab> </x-tab></font>they are buying a 3<font size=1><sup>rd</font></sup><font size=3> level domain name from a Privately owned Domain name in contrast to com.au which is currently administered by Melbourne IT under the aegis of the .au registrar hence providing legitimacy and longevity</font><font face="Symbol"> <dd>�<x-tab> </x-tab></font>etc<br> <br> </dl>c.<x-tab> </x-tab>Most importantly, to ensure that ALL the people that got duped into buying domain names from Australia & New Zealand Domain Name Registry as a result of this fax campaign get<font face="Symbol"> <dl> <dd>�<x-tab> </x-tab></font>a letter of explanation and apology<font face="Symbol"> <dd>�<x-tab> </x-tab></font>a FULL refund from Net Registry.<br> <br> <br> <br> </dl>I trust that this will not occur again.<br> <br> <br> Clive Flory<br> General Manager<br> Internet Names Australia<br> <br> PS: If one took a look at Net Registries Web site one would get the sense that Net Registry have also been a little sloppy about the "FACTS" they present to consumers. So if you want to show leadership then your web site is a good place to start.<br> <br> <br> <br> <br> <br> At 03:34 PM 6/17/98 +1000, you wrote:<br> >Stephen, Chris, rick and the list<br> ><br> >The fax referred to in the original posting by Stephen was sent out by a<br> >reseller of .au.com names, NOT NetRegistry, the .au.com Authority.<br> ><br> >This fax has been stopped and the resller has been informed that unless his<br> >practices cease his reseller status will be withdrawn. I want to make it<br> >very clear on this list that NetRegistry does not condone this approach to<br> >domain name sales and will not tolerate any action on behalf of our<br> >resellers that misinforms or misleads the public.<br> ><br> >Moreover, NetRegistry explicitly welcomes suggestions and information from<br> >the Internet industry regarding any such practices and will always take<br> >action to ensure that domain name buyers are well and accurately informed.<br> ><br> >Regards<br> ><br> >_____________________________________________<br> ><br> >Larry Bloch <br> >Chief Executive Officer <br> >NetRegistry Pty Limited <br> >email: larry§netregistry.au.com<br> >Office: +61-(0)2-9555 6299<br> >Fax: +61-(0)2-9555 5808<br> ><br> ><a href="http://www.netregistry.au.com/" eudora="autourl">http://www.netregistry.au.com</a><br> >Domain House, PO Box 2088, Sydney, NSW 1043<br> >_____________________________________________<br> > </html> </html>Received on Wed Jun 17 1998 - 18:07:27 UTC
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